Delivery & Orders

Welcome to e-combazaar.com’s Delivery & Orders page! Here, you’ll find all the information you need about our delivery times, international shipping, cancellation policy, payment through cards, delivery charges, and tracking your order.

Delivery Time

Domestic Delivery (Pakistan):

  • Estimated Delivery Time: 3 to 5 working days for major cities. Delivery to remote areas may take longer.
  • Availability: Please ensure you are reachable on the contact number provided so our team can contact you if needed.
  • Note: Delivery times depend on article availability and order confirmation. During sale periods, processing and delivery may take longer than usual.
  • Important: For safety reasons, we recommend having your orders delivered directly to your address. e-combazaar.com is not liable for any loss or damage if orders are delivered to a self-pickup point, such as a courier office.

International Delivery:

  • Estimated Dispatch Time: 5 to 7 working days after order confirmation.
  • Delivery Time: Varies depending on the destination.
  • Note: We are not responsible for refunds if an order is canceled once it is in process. Customers are liable for shipment and customs charges if they refuse or do not accept the delivery.
  • Sale Events: Delivery times may be longer than usual during sale events.

Cancellation Policy

  • Prepaid Orders: For cancellations of prepaid orders, please contact us within 12 hours of placing your order.
  • In-Process Orders: Once an order is in process, it cannot be canceled or refunded.

Payment Through Cards

  • Secure Transactions: We strive to provide a secure shopping experience. Occasionally, we may require additional payment verification to process your order. This may involve contacting you via call or email as per your bank’s instructions to prevent fraudulent transactions.
  • Order Cancellation: e-combazaar.com reserves the right to cancel orders if payment is declined by your authorized payment institution.

Delivery Charges

  • Domestic Shipping: A flat rate of Rs.199 will be applied to all orders delivered within Pakistan.
  • International Shipping: Charges vary by country and locality. To estimate shipping costs, select a product and proceed to checkout with your delivery address. Please note that this estimate does not include taxes and duties.
  • Taxes & Duties: International orders may be subject to taxes and duties, which are the customer's responsibility. Any applicable fees will be collected by the courier at the time of delivery.

Track Your Order

  • Tracking Information: Once your order is dispatched, you will receive an email or SMS with a tracking number.
  • Track Your Shipment: Use the tracking number to monitor your shipment on the courier’s website.
  • Issues: If you do not receive tracking updates, please contact us at support@e-combazaar.com.
  • Disclaimer: e-combazaar.com is not liable for delays caused by third-party postal or courier companies.

Thank you for shopping with e-combazaar.com! If you have any further questions or need assistance, feel free to reach out to our customer service team.